While we hope that you never need to cancel, please read the following:
Cancellation policies are based on when a reservation is cancelled in relation to your arrival date, regardless of when the original reservation was made. Any reservation canceled at least 30 days prior to arrival date will result in a refund in the form in which you paid minus a $20 per site cancellation fee. Any reservation canceled less than 30 days but at least 7 days (1 week) prior to reservation arrival date will be entitled to a Strawberry Park Camper’s Credit for a future stay, minus a $20 per site cancellation fee. Any cancellation made less than 7 days prior to reservation arrival date shall receive no refund or credit. There are no refunds or credits for early departures. Camping is an outdoor experience; therefore, we do not give refunds or credits for weather or natural conditions. For any Reservation Change, if it is a change in dates only (not in length of stay), there is no charge if change is made at least 30 days in advance. If change is made less than 30 days, but at least 7 days prior to scheduled arrival, a $20 charge will apply to the change. If the change is made less than 7 days prior to arrival date, it will be treated as a cancellation, not a “change”—no refund or credit. If a change is made in length of stay, there is no charge if extending length of stay. However, shortening a reservation may result in the change being treated as a cancellation. If the new dates result in a reservation stay that would not have been originally taken at time of initial reservation (such as reducing a weekly reservation to a stay for six nights or less), change shall be considered a cancellation and will result in camper being placed on the waiting list for new dates of shorter stay, forfeiting original site assignment made. If a change results in a shorter stay but does not affect when reservation could have originally been made, such as switching from 9 nights to 7 nights, there is no charge if made 30 days or more, and a $20 fee if made less than 30 days but at least 7 days prior to original arrival date. If change to shorten stay is made less than 7 days prior to arrival date, payment in full for original reservation is expected—no credit or refund shall be issued.
Please note: There is no refund or credit for cancellation of music festival tickets. However, you may sell them or transfer them to another party, just as with any concert ticket.