FAQ (Frequently Asked Questions)
Call us with any questions--just not from your shoe phone (unless you are hypnotized as well)
Q: Are reservations required?
A: Reservations are strongly suggested for any weekend stay from mid-April through October (especially for our 4 Halloweens). Between November and March, weekend reservations are encouraged, but not required. If you are looking for a mid-week stay, reservations are not required prior to June 20, or after Labor Day (mid-week rates are just $40/night in the off-season). During the summer, mid-week reservations are strongly suggested (mid-week discounts available), but there is usually mid-week availability for any last-minute plans. Please see our Reservation Policy for the earliest date to call for your reservations.
Q: Why can’t I make summer weekend reservations more than two months in advance?
A: While we begin taking reservations in January for spring and fall weekends, as well as summer vacation stays, if your stay is for less than 7 nights during the peak summer season (any departure date after July 2 through Labor Day), we begin accepting those reservations based on the length of your stay. You may make reservations the number of months in advance equal to the number of nights you are camping. For instance, if you are staying 4 nights in July or August, you may reserve 4 months in advance of your arrival date, while summer weekends may be reserved 2 months prior to your arrival date.
Q: What is your pet policy?
A: Pets are allowed with site reservations. Pets are NOT allowed with any rental reservation, with the exception of our “Pet Friendly” RV rentals on sites 391-393 and 399-399B. For campers choosing to bring a pet, please note that pets must remain on your site, and may not be walked or carried throughout the Park. The reasons for this are many, including: A. Most dogs remain fairly quiet on a site, unless they see another dog walking by. B. While most pet owners clean up after their pets, there are others who are not as responsible. C. From a safety and insurance standpoint, a pet on a campsite is much safer than a pet being walked around with numerous inquisitive children. Pets should not be left unattended. Any pet creating a nuisance (excessive barking, for example) will be removed from the Park. The following breeds of dog are prohibited: Pit Bull (Staffordshire Terrier), Rottweiler, Doberman Pinscher and any other aggressive animal. We invite you to use our popular Pet Park (Strawberry Bark), located across from volleyball and Disc Golf, where you may transport your dog and allow free play with others in a fenced location.
Q: How can I help reduce trash by recycling when camping at Strawberry Park?
A: Strawberry Park is proud to offer “single stream recycling”, which means you do not need to separate your recyclables–all plastics, metals and paper may be placed together in the CLEAR TRASH BAGS that you will be issued upon arrival. All other “trash” is to be placed in the darker, tinted bags. Both bags may be placed road-side between 8AM and 4PM (please don’t place trash out after dark). For more information on our recycling inititaive, please see “Going Green.”
Q: Is there a restaurant at Strawberry Park?
A: The Strawberry Grill and Creamery handles breakfast, lunch and dinner, as well as beverages, bagged ice, ice cream and other dessert items, located next to our Rec Center.
Q: When are check-in and check-out times?
A: Times vary, based on the season–see the chart. In the spring and fall, we are able to offer extended weekend check-out times. During the summer, any camper arriving prior to check-in will be parked in our waiting lot until check-in time. This is the same lot in which we allow those looking to remain beyond check-out time to park their camping unit and vehicles. RV and Park Model renters must understand that all units are being cleaned and inspected in as short a time as possible, requiring strict adherence to published check-in and check-out times.
Q: Is there horseback riding at Strawberry Park?
A: We offer guided trail rides for campers at least 10 years old and at least 54” tall. For younger campers, pony rides are available.
Q: When does Strawberry Park close?
A: Strawberry Park is open year-round, with limited facilities in the winter. Certain sites are equipped with winter water connections to accommodate long-term winter stays.
Q: Why are your quiet hours so strictly enforced?
A: The vast majority of our campers are families, many with young children. Our quiet hours begin at 11PM on weeknights, and 11:30PM on weekends. We will not hesitate to evict any party that is creating a disturbance, with no refund. While you are more than welcome to stay up late around the campfire after quiet hours begin, you should not be able to be heard on any other site. Please note that unreasonably loud noise levels or profane language is not tolerated at any time.
Q: What is included in the camping fees?
A: Unlike many other family resort destination campgrounds whose base rates include only 2 people and 1 vehicle, Strawberry Park does not charge for an extra vehicle, and our rates cover a full family up to 5 (2 adults and up to 3 children). In addition, there is no charge to attend events such as our hypnosis shows (do you see the photo above of the guy listening to his shoe?), dances, karaoke, wagon rides or bonfires. The only activities that cost extra are Bingo, horseback trail rides, pony rides and craft projects such as ceramics or tie-dyeing. The use of all facilities, including pools, adult whirpool spas, cable TV and free hot showers, is also included.
Q: Are scooters, skateboards, ATVs or Golf Carts permitted?
A: Due to insurance constraints, skateboards are not permitted. Any registered moped or motorcycle may be used to enter and exit Park only. Gas scooters are not permitted. Electric scooters are permitted for use by adults 21 & over, kept at 8 MPH with no passengers. ATVs may not be used within the Park, and while we offer golf cart rentals, campers are NOT permitted to bring in their own golf cart (individual campsite owners at Strawberry Park are permitted to register a golf cart). Remember, any bike rider under age 18 must wear a helmet, and there is no bike riding after dark. Please read our BIKE RULES.
Q: What modifications can I make to my site?
A: For short term stays, we remind campers that nothing may be tied to any trees, including clotheslines. Also, stone walls are not to be altered in any way. Please note that we do not allow large sections of carpet or turf that tend to kill the grass it covers. Please take a moment to read our Rules and Regulations. For long term campers, a site improvement form must be approved prior to any change, however small.
Q: Why are those who arrive late for a scheduled activity not always permitted to join in?
A: Strawberry Park prides itself on starting scheduled events on time. For many “team events”, it is unfair and unsafe to those who were on time to keep adding additional players as they wander in 10, 15 or 20 minutes after the game has started. If there are 20 players for kickball at 8:30AM, two teams of 10 will be made. It is not uncommon for another 10-20 kids to show over the next 15 minutes. Had those arrivals been on time, 3 (or even 4) teams would have been formed. However, to keep adding players would mean 15-20 players on a team. Not only is this unfair to those on time, but for safety sake, we also prefer not to have 20 kids battling for a pop fly. For an event like the egg toss, once it begins, no more eggs get handed out, or teams would show up just as the finals are starting. In activities such as horseshoes, we randomly draw cards for partners, and permitting teams to be added late would result in the best players showing up as late entries and winning every time. For Bingo, we must follow state statutes and rules registered with the Connecticut Bingo commission, and cannot sell Bingo cards after the 8th game begins. The bottom line? Please be on time for scheduled activities, or you might not be able to participate in that event.
Q: What does your Woodall’s “5W” rating or your 5-star rating from Wheeler’s RV Guide or Frommer’s Guide really signify?
A: Strawberry Park is one of fewer than 2% of campgrounds in the country that earn a “5W” from Woodall’s for both facilities and recreation. Wheeler’s RV Guide also awards 5 stars, while Frommer’s Guide emphasizes the aspects that most family campers are seeking—top notch facilities, cleanliness and security, identifying Strawberry Park as a “…true vacation destination…super deluxe resort.” While no one campground can be the perfect fit for every camper, if you are seeking a fun-filled, family-friendly atmosphere, with quality facilities, recreational amenities and a staff dedicated to providing you with a memorable camping experience, we invite you to join us.
If there are any other questions that you may have, please call us at (888) 794-7944, or e-mail us at camp@strawberrypark.net
