FAQ (Frequently Asked Questions)
Q: Are reservations required?
A: Reservations are strongly suggested for any weekend stay from mid-April through October (especially for our 3 Halloweens). If you are looking for a mid-week stay, reservations are not required prior to June 21, or after Labor Day (mid-week rates are just $40/night in the off-season). During the summer, mid-week reservations are strongly suggested (mid-week discounts available), but there is usually mid-week availability for any last-minute plans. Please see our Reservation Policy for the earliest date to call for your reservations.
Q: Why can’t I make summer weekend reservations more than two months in advance?
A: While we begin taking reservations one year in advance for spring and fall weekends, as well as summer vacation stays, if your stay is for less than 7 nights during the peak summer season (any departure date after June 28 and before August 24), we begin accepting those reservations based on the length of your stay. You may make reservations the number of months in advance equal to the number of nights you are camping. For instance, if you are staying 4 nights in July or August, you may reserve 4 months in advance of your arrival date, while summer weekends may be reserved 2 months prior to your arrival date. This policy allows for families seeking to make summer vacation plans the opportunity to do so before all weekend site reservations fill up.
Q: What is your pet policy?
A: Strawberry Park is a pet-friendly resort campground, and we invite you to bring your dog with any campsite or rental reservation for an RV, Park Model or Cabin, with the exception of Park Model Rentals 354 & 357, which have been designated as “no pets.” In addition, we feature our “Strawberry Bark” fenced pet park where you may bring your dog to run free with other dogs. We do ask that everyone please be aware of our Pet Rules, as noted here.
- A maximum of 2 dogs per site are permitted. No commercial use permitted (ie breeding, sale or advertising sale of pets).
- Any dog that exhibits aggressive behavior is not permitted. In addition, the following breeds are prohibited: Rottweiler, Pit Bull (Staffordshire Terrier), Doberman Pinscher.
- “Strawberry Bark” as well as several other areas will be designated our fenced pet parks offered for those who wish to allow their dogs to run off-leash.
- Pets may be walked on campground roads in accordance with the following: A. Dogs must remain on a leash of no longer than 7’ (no extendable leashes). B. Adults or teenagers may walk pets. Children cannot be held accountable for the control of your pet while walking off site without a responsible adult. C. In addition, while your dog may be walked on the roadways of the campground, please be advised that they are not permitted in or around any buildings, including the office, laundry and restrooms, or at any of the public recreation areas, such as playgrounds, the pool area, the rec center (open air pavilion hosting Bingo/Grill & Creamery), volleyball, disc golf, horseshoe pits or the ball fields. This includes “pocket pets” that are often carried around as a fashion accessory. Only certified service dogs are permitted in those areas. D. Walking pets after dark is discouraged, as nocturnal indigenous wildlife such as raccoons and skunks may be present. E. Please keep your pet off of other campsites, whether that site is occupied or not, as many campers take great pride in their yards & floral displays. F. Not everyone is a pet lover, so please don’t allow your pet to approach other campers who are not approaching them in a welcoming manner, especially young children. G. Even friendly dogs can react unexpectedly, especially in the presence of unfamiliar dogs. Use caution when allowing your dog to approach other dogs.
5. During quiet hours, pets are limited to your own campsite.
6. Pet owners must clean up after their pets, both on their own campsite and when walking pets, and must carry the proper equipment required to do so. Please dispose of bagged pet waste only in trash receptacles.
7. Do not leave your pet unattended in any common areas off your site. No pets can be kept in an outdoor kennel. You must be with your pet while it is outdoors. No unattended pets can be tied out, and length of tie-out must not extend into roadways, other sites or common areas.
8. Be sure to bring a current copy of your pet’s vaccination certificates. All pets are required to have collars and tags with identifying owner information.
9. Visitors of registered campers are not allowed to bring pets into the Park.
10. While pets may be transported on permitted golf carts, please don’t bring pets to areas they are not permitted, generally described as the playfields and the pools and surrounding areas (specific information is available at the office and noted above). No one wants to hear a dog howling at a poolside band or bonfire performer or barking at Bingo.
Excessive barking, especially during quiet hours, will not be tolerated. If a pet creates a nuisance or disturbance, the owner of the offending pet will be asked to remove that pet from the campground. Any pet left unattended on site and causing a disturbance may be removed by the dog warden, with any fees being charged to the pet owner.
Q: Is there a restaurant at Strawberry Park?
A: The Strawberry Grill and Creamery handles breakfast, lunch and dinner, as well as beverages, bagged ice, ice cream and other dessert items, located next to our Rec Center.
Q: When are check-in and check-out times?
A: Times vary, based on the season–see the chart. In the spring and fall, we are able to offer early check-ins and extended weekend check-out times. During the summer, any camper arriving prior to check-in will be parked in our waiting lot until check-in time. This is the same lot in which we allow those looking to remain beyond check-out time to park their camping unit and vehicles. RV and Park Model renters must understand that all units are being cleaned and inspected in as short a time as possible, requiring strict adherence to published check-in and check-out times.
Q: When does Strawberry Park close?
A: Strawberry Park is open year-round for the winter of 2012-2013, with limited facilities in the winter. Certain sites are equipped with winter water connections to accommodate long-term winter stays. A determination of the status for the winter of 2013-14 will be made by March of 2013.
Q: Why are your quiet hours so strictly enforced?
A: The vast majority of our campers are families, many with young children. Our quiet hours begin at 11PM on weeknights, and 11:30PM on weekends. We will not hesitate to evict any party that is creating a disturbance, with no refund. While you are more than welcome to stay up late around the campfire after quiet hours begin, you should not be able to be heard on any other site. Please note that unreasonably loud noise levels or profane language is not tolerated at any time.
Q: What is included in the camping fees?
A: Unlike many other family resort destination campgrounds whose base rates include only 2 people and 1 vehicle, Strawberry Park does not charge for an extra vehicle, and our rates cover a full family up to 5 (2 adults and up to 3 children). In addition, there is no charge to attend events such as our hypnosis shows (do you see the photo above of the guy listening to his shoe?), dances, karaoke, wagon rides or bonfires. The only activities that cost extra are Bingo, and craft projects such as ceramics or tie-dyeing. The use of all facilities, including pools, adult whirpool spas, cable TV and free hot showers, is also included.
Q: Are scooters, skateboards, ATVs or Golf Carts permitted?
A: Due to insurance constraints, skateboards are not permitted. Any registered moped or motorcycle may be used to enter and exit Park only. Gas scooters are not permitted. Electric scooters are permitted for use by adults 21 & over, kept at 8 MPH with no passengers. ATVs may not be used within the Park, and while we offer golf cart rentals, campers are NOT permitted to bring in their own golf cart (individual campsite owners at Strawberry Park are permitted to register a golf cart). Remember, any bike rider under age 18 must wear a helmet, and there is no bike riding after dark. Please read our BIKE RULES.
Q: What modifications can I make to my site?
A: For short term stays, we remind campers that nothing may be tied to any trees, including clotheslines. Also, stone walls are not to be altered in any way. Please note that we do not allow large sections of carpet or turf that tend to kill the grass it covers. Please take a moment to read our Rules and Regulations. For long term campers, a site improvement form must be approved prior to any change, however small.
Q: Why are those who arrive late for a scheduled activity not always permitted to join in?
A: Strawberry Park prides itself on starting scheduled events on time. For many “team events”, it is unfair and unsafe to those who were on time to keep adding additional players as they wander in 10, 15 or 20 minutes after the game has started. If there are 20 players for kickball at 8:30AM, two teams of 10 will be made. It is not uncommon for another 10-20 kids to show over the next 15-20 minutes. Had those arrivals been on time, 3 (or even 4) teams would have been formed. However, to keep adding players would mean 15-20 players on a team. Not only is this unfair to those on time, but for safety sake, we also prefer not to have 20 kids battling for a pop fly. For an event like the egg toss, once it begins, no more eggs get handed out, or teams would show up just as the finals are starting. In activities such as horseshoes, we randomly draw cards for partners, and permitting teams to be added late would result in the best players showing up as late entries and winning almost every time. For Bingo, we must follow state statutes and rules registered with the Connecticut Bingo commission, and cannot sell Bingo cards after the 8th game begins. The bottom line? Please be on time for scheduled activities, or you might not be able to participate in that particular event.
Q: What does your Woodall’s “5W” rating or your 5-star rating from Wheeler’s RV Guide or Frommer’s Guide really signify?
A: Strawberry Park is one of fewer than 2% of campgrounds in the country that earn a “5W” from Woodall’s for both facilities and recreation. Wheeler’s RV Guide also awards 5 stars, while Frommer’s Guide emphasizes the aspects that most family campers are seeking—top notch facilities, cleanliness and security, identifying Strawberry Park as a “…true vacation destination…super deluxe resort.” While no one campground can be the perfect fit for every camper, if you are seeking a fun-filled, family-friendly atmosphere, with quality facilities, recreational amenities and a staff dedicated to providing you with a memorable camping experience, we invite you to join us.
If there are any other questions that you may have, please call us at 860-886-1944, or e-mail us at email@example.com